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Admissions Campus Connections Paraprofessional
Job Description
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| 40% |
Telecounseling role: Present a professional, positive, but honest view of Hocking College in every telephone interaction. Understand the purpose and Call To Action (CTA) of each phone call. Document call progress electronically by completing all progress logs. |
- Telephone skills
- Public relations skills
- Overall knowledge of college operations.
- Typing skills
- Data Entry
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| 25% |
Tour Guide role: Know all components to general campus tours, campus managed housing, and school specific. Be able to assess the needs/desires of tour group. |
| 20% |
Enrollment Event role: Co-host special events with admissions Counselors such as Discover Hocking, Hands on Hocking, New Student Registration Day, High School visits, District Scholar information night, etc. |
| 5% |
Staff Member role: Have a clear understanding of Enrollment services mission and CCP role within, attend weekly staff meeting, and all required training programs. |
| 5% |
Supervisor role: Help to supervise admissions student staff and tasks assigned, help with coverage at Welcome Center. |
| 5% |
Positive-Specific role: Help coordinate with Admissions Counselors for specific roles such as: Training and Development, Telecounseling, Events coordinator, etc |
- Communicate Effectively (reading, writing, speaking, listening skills)
- Demonstrate Math Skills (solve math problems, estimate, interpret graphs/tables/charts)
- Demonstrate Knowledge of Science and the Environment (knowledge of scientific principles. Scientific method, awareness of ecological principles/ physical health/social development)
- Demonstrate Learning and Critical Thinking Skills (analyze, evaluate, use logic, establish goals)
- Maintains Professional Skills and Attitudes (follow polices, show initiative, prioritize, work safely, arrive promptly, attend regularly, maintain professional image)
- Practice Human Relation Skills (trustworthy, confident, team worker, maintain sense of humor, empathize, practice good interpersonal skills, resolve conflicts, work well with others)
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Demonstrate Community, Cultural, and Global Awareness (practice good citizenship, respect diversity, know contribution of career to the economy, understand historical and current events)
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Maintain a Code of Ethics (honest, responsible, resolve conflicts and moral dilemmas through decision-making process)
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Hocking College | 3301 Hocking Parkway | Nelsonville, Ohio 45764 | USA | 1.877.HOCKING (1.877.462.5464) |
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