Bookstore Clerk
Job Description

SUB CODE:	BOOK
FUNCTION:	Under the Direct Supervision of Bookstore Manager

% of TIME:	JOB DUTIES:	Skills & Knowledge
70%	Customer Service - Helping Students find books & supplies needed for classes, Checking them out, Answer questions over phone.	Cash Register operation Computer operation Knowledge of courses & materials that go with them Telephone Skills Communication Skills Customer Service Skills Math Skills
20%	Checking in merchandise, pricing, shelving, running errands.
10%	General maintenance skills , cleaning, sweeping, dusting, etc.

SUCCESS SKILLS:
Students have the potential to develop these skills, attitudes and knowledge from this student employment experience

Communicate Effectively (reading, writing, speaking, listening skills)
Demonstrate Math Skills (solve math problems, estimate, interpret graphs/tables/charts)
Maintains Professional Skills and Attitudes (follow polices, show initiative, prioritize, work safely, arrive promptly, attend regularly, maintain professional image)
Practice Human Relation Skills (trustworthy, confident, team worker, maintain sense of humor, empathize, practice good interpersonal skills, resolve conflicts, work well with others)
Demonstrate Community, Cultural, and Global Awareness (practice good citizenship, respect diversity, know contribution of career to the economy, understand historical and current events)
Maintain a Code of Ethics (honest, responsible, resolve conflicts and moral dilemmas through decision-making process)

MINIMUM POSITION DESCRIPTION REQUIREMENTS: (Critical Factors)
Computer Knowledge Telephone & Communication Skills Ability to work well with others Flexible Schedules Able to work breaks

TECHNOLOGIES PREFERRED:
Business Management Office Administration Computer Science

FOR MORE INFORMATION, CONTACT:
Kathy Lauderback p: 740.753.6186 e: lauderback_k@hocking.edu

Hocking College | 3301 Hocking Parkway | Nelsonville, Ohio 45764 | USA | 1.877.HOCKING (1.877.462.5464)