Program

Associate of Applied Science in Computer and Information Support Services

*This program is no longer accepting new students.

Computer and Information Support Services deals primarily with the building, repairing, upgrading, and troubleshooting of computers and related network systems. The graduate will have an in-depth knowledge of such systems.  There are several electronics courses in the curriculum to help develop this intimate understanding. Some of the courses are AC/DC Electronics, Database Management, Security Management and Server Management.  Electronic project building courses are also included in the curriculum.

The student will also have knowledge of web design, troubleshooting/maintenance and office productivity software programs.  Three certification prep classes are in the curriculum. These classes further reinforce the knowledge learned over the two years and prepare you to take the certifications to further show competence in the field of study.

Program Outcomes

The following outcomes are skills, behaviors, and attitudes cultivated in students seeking the Associate of Applied Science in Computer and Information Support Services:

• Properly read and understand an electronic/electrical schematic;
• Properly use a digital multimeter and oscilloscope to measure current, resistance, and voltage;
• Troubleshoot, repair, maintain, build, and upgrade computer workstations and servers;
• Install, troubleshoot, correct, and upgrade operating systems and application software; and,
• Fabricate electronics equipment.

Curriculum

No Curriculum Available For Computer & Information Support Services

Career Opportunities

Graduates of the Computer Information and Support Services program are eligible for employment as a PC Support Specialist/Technician, Call Center Support Representative/Help Desk Technician, Technical Support Engineer or Software Application Specialist. Job growth for the Computer Support Specialist is projected to be strong, growing 18 percent nationally and 30 percent within Ohio within the next 10 years.

Occupation Profile

Hocking College Career Services