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Admissions Office Support - JLConcourse Front Desk
Position Title Admissions Office Support - JLConcourse Front Desk
SubcodeADMGEN
Function Concourse Reception and Services, Admission Reception and Services, Admissions Tours, Support of all Admissions Events, Clerical Support and other duties as assigned.
% of Time Job Duties Skills & Knowledge
50% Concourse Reception: Provide assistance and answer general questions regarding Admissions, special programs, events and college personnel.
  • Telephone skills
  • Public relations skills
  • Overall knowledge of college operations.
  • Typing skills
  • Data Entry
30% Admissions Reception: Schedule admission appointments. Process confirmation & follow up letters, serve as first contact, reception for visitors.
20% Clerical Support: Concourse / Admissions telephone coverage, provide clerical support, perform word processing and data entry operations.
5% Campus Tours: Provide customized tours to prospective students, guests, high school, and other interest groups.
5% Coding: Serve as a back up in coding office to reduce the possibility of error.
Success Skills
  • Communicate Effectively (reading, writing, speaking, listening skills)
  • Demonstrate Knowledge of Science and the Environment (knowledge of scientific principles. Scientific method, awareness of ecological principles/ physical health/social development)
  • Demonstrate Learning and Critical Thinking Skills (analyze, evaluate, use logic, establish goals)
  • Maintains Professional Skills and Attitudes (follow polices, show initiative, prioritize, work safely, arrive promptly, attend regularly, maintain professional image)
  • Practice Human Relation Skills (trustworthy, confident, team worker, maintain sense of humor, empathize, practice good interpersonal skills, resolve conflicts, work well with others)
  • Demonstrate Community, Cultural, and Global Awareness (practice good citizenship, respect diversity, know contribution of career to the economy, understand historical and current events)
  • Maintain a Code of Ethics (honest, responsible, resolve conflicts and moral dilemmas through decision-making process)
Minimum Requirements Telephone Skills and Public relations skills
Technology Preferred Any 
Contact Daniel Yeatts
(740)753-7081 ext. 7081
yeatts_d@hocking.edu