Arts & Sciences

Business

Computer & Information Technologies

Engineering & Technology

Health & Nursing

Hospitality

Natural Resources

Public Safety Services

Short-Term Certificates

Students

Collapse Expand Academic Support
Collapse Expand English as a Second Language
Collapse Expand Graduation
Collapse Expand Housing
Collapse Expand Library
Collapse Expand Life at Hocking
Collapse Expand Online Tools
Collapse Expand Parents
Collapse Expand Pay for College
Collapse Expand Quarters to Semesters
Collapse Expand Scheduling & Registration
Collapse Expand Services
Collapse Expand Student Affairs
Collapse Expand Transfer Programs
Banner image
  • Send Page to Friend
  • Print This Page
Computer Helpdesk

The Computer Help Desk handles questions concerning service requests, system logins, and inquiries from faculty, staff, and students regarding computer hardware and software, Internet connectivity, and related topics.

Walk-In Hours at JL265 main campus:
9 a.m. - 12 p.m. Everyday M - F (Closed during school holidays)
9 a.m. - 4 p.m. During 'Peak Weeks' (Two weeks before each semester and three weeks into each semester)

FAQs

  • Use WebAdvisor to access and update your personal information, view your current semester schedule, register for upcoming semesters, add and drop classes, plan your course of study (your program evaluation shows courses completed and courses needed), view your HC transcript and grades.

    1. Click on the WebAdvisor icon at the top of the page, or you can click on the link in the footer.
    2. On the main menu for WebAdvisor Username on "Log In" Enter your Web Advisor User ID and initial password from the front of this sheet then click "submit" Note: The first time you log into WebAdvisor, you will be required to change your password. Follow the on screen instructions to change your password. Your Password MUST be 6 to 9 characters containing both letters and numbers.

      Once you have successfully logged in, you will be able to access your student information.
  • Hocking College uses E-Mail to communicate information important to students. To set up your E-Mail account...

    1. Go to the Computer Helpdesk in JL 265. You will need a photo ID so that your student record can be accessed to look up your E-Mail address.
    2. Click on the Email icon at the top of the page, or click the link in the footer.
    3. Use your login and initial password. Your HC email address is your login@hocking.edu

    4. NOTE: For Convenience, Make Your Final Password the same as YOUR WEB ADVISOR FINAL PASSWORD.
    5. You can reset your password at any time by going to the "Preferences" tab and choosing "Change Password" under "Login Options".
    6. You can forward your mail to another E-Mail account by going to the "Mail" tab. Go to the "Receiving Messages" and choose "When a message arrives: Forward a copy to:..... By checking the "Don�t Keep a local copy of messages" box, all mail will be forwarded and a Zimbra Webmail copy will not be kept under Zimbra Mail Client.
    7. You must choose "Save" on the Preferences tab to retain your changes.
  • WebCT is the Hocking College entryway to any online classes you register for. You will also use WebCT for your Focus on Success class. To set up WebCT:

    1. Click on the WebCT icon at the top of the page, or click the link in the footer.
    2. Click on "Log On" and enter your WebCT ID (Your Initial Username/Login: IS YOUR WEB ADVISOR Username/Login) and password (Your Initial Password is your Student ID #) and click on LOG IN.

    3. NOTE: For Convenience, Make Your Final Password the same as YOUR WEB ADVISOR FINAL PASSWORD.
    4. We can reset passwords ONLY - We can not provide any other information for the WebCT system. For additional assistance contact the Online Learning Office, technical support for WebCT office in Oakley 210.
Helpdesk
JL 265
740.753.6113
E-mail