The Helpdesk handles questions concerning service requests, system logins, and inquiries from faculty, staff, and students regarding computer hardware and software, Internet connectivity, and related topics.

Hours of Operation

Contact Information

Gmail

Users keep the same Hocking College email address, but use Google's advanced email interface. Each mailbox comes with a powerful spam filter and over 25 gigabytes of storage. Users may never have to delete a message again!

Calendar

Users can share calendars with friends or subscribe to public calendars to stay on top of events on campus.

Docs

Create and share documents, spreadsheets and presentations online, and download them to desktop applications. Great for collaborative projects in and out of class.

Gtalk

Instant Message (IM) with friends and classmates, or make free voice calls to anyone else with Google Talk, anywhere in the world.

Moodle

Moodle is the Hocking College entryway to any online classes you register for. You will also use Moodle for your Focus on Success class. To set up Moodle:

1. Click on the Moodle icon at the top of the page, or click the link in the footer.
2. Enter your WEB ADVISOR Username and password (Your Initial Password is your Student ID #) and click on LOG IN.
   NOTE: Your username and password are the same as what you login to your email.
3. We can reset passwords ONLY - We can not provide any other information for the Moodle system. For additional assistance contact the Online Learning Office, technical support for Moodle office in Oakley 210.

WebAdvisor

Use WebAdvisor to access and update your personal information, view your current semester schedule, register for upcoming semesters, add and drop classes, plan your course of study (your program evaluation shows courses completed and courses needed), view your HC transcript and grades.

1. Click on the WebAdvisor icon at the top of the page, or you can click on the link in the footer.
2. On the main menu for WebAdvisor Username on "Log In" Enter your Web Advisor User ID and initial password from the front of this sheet then click "submit" Note: The first time you log into WebAdvisor, you will be required to change your password. Follow the on screen instructions to change your password. Your Password MUST be 6 to 9 characters containing both letters and numbers.
   
   Once you have successfully logged in, you will be able to access your student information.