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Web Services

We’ve all grown accustomed to having information readily available via our web browsers. In addition to maintaining the College’s main web presence; this team brings more streamlined processes and services to the web.

What we do


Strategy


We develop web strategies that support the needs of our students, faculty, staff, and community.

  • Gather requirements
  • Develop project plan

Design

We provide wireframe, functionality, and database design for web applications.

  • Design wireframe layout
  • Design database schema
  • Design application functionality

Development

We develop web applications based on design parameters, coding standards, best industry practices.

  • Develop site structure
  • Develop site functionality
  • Systems integration

Online Learning

We provide support for our institutions Learning Management System.

  • Course creation
  • User creation
  • Provide training materials for instructors

Maintenance

We maintain all our institutions official web presences.

  • Provide content updates, such as text and images
  • Provide system progression analysis to determine necessary improvements

Training

We can provide training documentation for all supported web applications.

  • Web utilities
  • Flash Points Forum
  • Wiki
  • Email
  • Online Learning
  • Project Management



How we do it


Web Requests


Web requests are submitted via our ticketing system, which allows us to prioritize our projects, and keeps the user informed of the status of their request. Requests are prioritized in accordance with our campuses institutional goals.

Online Learning Request

These requests are generally done by instructors. A request for the Online Learning system consists of course creation requests, account creation, adding students to their courses, and general administrative maintenance to the LMS. For more information on Online Learning processes and requests, documentation is available upon request.

Research

After receiving a request, research is done to determine what requirements are needed to facilitate the user’s request. Some of things we look for; is this a new project, an update, what system(s) does this interact with, is integration necessary, and hardware requirements.

Design

Once the requirements for a project have been gathered, we will begin the design phase. Within this phase the project’s wireframes, layout, functionality, and information architecture are produced. We also begin gathering content at this time. We do not provide graphic design.

Development

During this stage of a project we work toward turning your request into reality. At this point all requirements have been gathered and content is ready for placement. We make sure that in development that all projects meet coding standards, and data is secured.

Testing

The testing period lets us determine what unresolved issues might still exist. We check to make sure that all functionality works as expected, navigation links properly, and that all security measures are in place and functioning correctly.

Deployment

Once the project passes all testing, we can launch the site. Once a site is successfully deployed we can monitor the site and gather statistics to determine what the site is doing well, and what areas need improvement.

Maintenance

The site is then provided ongoing maintenance to ensure that the end user’s experience does not suffer. This is usually done by updating content such as text, images, and sometimes new features may be necessary.